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Questions About Sales and Products

Questions About Sales and Products

General Questions

What are your core competitive advantages?

Our product stands out due to its unique and highly innovative design, backed by an invention patent. It significantly outperforms conventional alternatives in functionality, capable of operating effectively within a temperature range of -30°C to 130°C. Furthermore, it effectively prevents oil leakage, water leakage, and seepage without requiring any additional coating. The product is also completely resistant to water and oil absorption.

Are you a manufacturer or a trading company?

We are a manufacturer, which allows us to maintain strict quality control throughout the production process and offer competitive pricing along with reliable supply capacity.

Can I get some samples?

Yes, we are pleased to provide samples free of charge. However, customers are responsible for the shipping costs. This allows us to support your evaluation while maintaining efficiency in sample distribution.

Can I use my own logo or design?

Absolutely. We support custom logos and designs for mass production. To proceed, we require proper authorization and logo files in AI format. Please note that a mold cost may apply depending on the customization requirements. Our team will ensure your branding is accurately applied according to your specifications.

Sales Questions

What is the delivery time?

Typically, delivery takes 30–40 days after order confirmation and finalization of details. The exact timeframe may vary based on order quantity and production season. We are committed to meeting agreed timelines and will keep you informed throughout the process.

Can I visit your factory and office?

Of course—you are most welcome to visit! We would be happy to arrange transportation for you from the airport or train station. Please let us know your schedule in advance so we can ensure a productive and enjoyable visit.

Are bamboo disposable plates a good choice?

Yes, bamboo disposable plates are an excellent eco-friendly option. Sourced from a highly renewable resource, they are biodegradable and compostable, offering a sustainable alternative to plastic. These plates are sturdy, leak-resistant, and capable of handling hot or moist foods without bending. They are also non-toxic and free from harmful chemicals such as BPA. Their natural aesthetic adds appeal, and we recommend sourcing from reputable manufacturers to guarantee quality and safety.

Can disposable bamboo plates be reused?

While designed for single use, our bamboo plates are durable enough for careful reuse if cleaned properly. However, we advise following intended usage guidelines to ensure hygiene and performance.

Are bamboo plates eco-friendly?

Yes, bamboo plates are widely recognized as an environmentally responsible choice. Bamboo is fast-growing and renewable, requiring minimal chemical input during production. The plates are biodegradable and break down more efficiently than plastic or foam alternatives, reducing environmental impact. Moreover, bamboo harvesting supports sustainable land use and does not contribute to deforestation. Free from harmful substances like BPA, our bamboo plates are both planet-safe and user-friendly.

Are bamboo pulp plates biodegradable?

Definitely. Our bamboo pulp plates are made from 100% bamboo , making them fully biodegradable. Under appropriate composting or landfill conditions, they typically decompose within three months—much faster than plastic or foam products. This makes them a truly sustainable option for disposable tableware.

Ecoosun bagasse Forest Planting Base

Ecoosun has a 1 million mu bagasse forest planting base in Guangdong, which will be our continuous raw material supply. We have a professional bagasse seedling research institute that breeds and improves bagasse to better meet the needs of high-quality bagasse disposable Bento Box.
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